Rules are subject to change without notice.

• All options must be picked up at the event. There are no delivery options. (Only the buyer is able to pick up the items. You cannot have someone else pick up the items for you.)
• Items will only be available for pick-up on event day. We cannot ship items to you, and we are not responsible for getting your order to you if you are unable to attend the event for any reason.
• Only 1 GAME ENTRY is allowed per account. If you are found to be purchasing more than 1 GAME ENTRY in one account, your order might be cancel.
• Since this is a limited product just for this event, the sales period may close without prior notice if all the GAME ENTRY sell out.
• Due to the nature of the product and event, order changes or cancellation will not be allowed after the end of the sales period.

 

Entry Information

• DOOR OPEN: 3PM PST
• Customers who purchased GAME ENTRY will be available to check in first and enter the venue.

For online pre-orders

 

• Check-in entry > Pre-order and ID verification > Wear wristband > Pick up merch
• Please arrive prior to doors opening, or you may not be able to participate in the event due to check-in delays. Please arrive early to have your name and ID checked before entering.
• The CUSTOMER NAME (found on hello82.com), ATTENDEE NAME and Name on the ID must also match to receive a wristband and product on-site.
• Any form of identification will be allowed, so long as the date of expiration has not passed. (e.g. State ID, Passport, School ID (current semester/quarter,etc.))
• If your wristband is lost or damaged, a new one will NOT be reissued. If you lose or damage your wristband, we will not be able to give you your merch, and you will not be able to watch or participate in the event. Please make sure to have the wristband on at all times during the event and inside the venue.
• Reselling, transferring, or gifting your wristband to anyone else is prohibited. If caught, the wristband will be invalidated and entry will not be allowed.

Event participation and viewing information

• PLAY82 WITH Billlie IN LA start time: 4PM PST
• No purchase necessary to enter the event. First-come, first-served basis until max capacity.
  FREE ENTRY may be based on a first-come, first-serve basis depending on the situation on-site.
• Pictures and video recordings are allowed for this event.
• Filming will take place at PLAY82 WITH Billlie, and any content filmed may be uploaded to hello82's online channels.
• If you are a minor (under 18), you can attend the event alone but you need to prepare a letter of consent. The letter of consent needs to be written by a parent/guardian. Please bring it along with your accompanied by a parent.
• Please pay close attention to your belongings and safety.
• Outside food and drinks will not be allowed inside the venue.
• Smoking is prohibited inside the venue. If caught, you may be removed from the venue.
• There is no on-site parking at venue. Venue parking tickets will not be sold.
• If you threaten the safety of others or cause conflict with others, you will be removed from the event. You will not receive a refund.
• If you leave the venue and would like to enter again, you may need to wait or you may be restricted from re-entry depending on the situation on-site. Please follow on-site staff instructions regarding re-entry.
• Event organizers are not responsible for any potential accidents caused by not following the written or on-site staff instructions. We ask for your cooperation for the event to run smoothly.

Refund and Exchange Information

• All on-site event products are final sale. Please check if you received the correct items as soon as you receive them. Any incorrect, missing, or defective products must be returned/exchanged with receipt before the event ends.
• After the event day, you cannot refund/exchange for any reason.

 

• X @hello82official
• Instagram @hello82official