• SIGNED ALBUMS :

Signed albums may take longer to ship as they depend on the artist’s signing schedule. Orders will be shipped once they arrive at our local facilities from Korea. Albums may arrive without shrink wrap due to the artist(s)’ signature process.

Any slight imperfections/minimal smudging of the signature and any marks or minor dents/damages on signed albums will not be considered defective and are not subject to return or exchange. Additionally, minor damages that may occur during the manufacturing and shipping process are also not eligible for return or exchange. Damage claims will be accepted upon review and are not guaranteed.

• ORDER INFO:

Member, album, and/or photocard versions are random and cannot be chosen unless otherwise indicated. Buying multiple albums does NOT guarantee all versions. To minimize duplicates, please avoid splitting your orders. Randomization is attempted to the best of its ability by our fulfillment centers.

NOTE: Your items may be sent in separate packages if you ordered a large number of items or if they are under different order numbers.

• GROUP ORDERS:

Please submit an inquiry through the “Contact Us” Form for any group order inquiries. Discounts may be considered based on order quantity.

NOTE: The availability and purchase conditions may vary depending on the product.

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• Out Sleeve : 175 x 228 x 32 (mm) l ABS
• Photobook : 170 x 220 (mm) l 108p
• Face To Face Postcard Set l Random 1ea out of 7
  - Postcard : 150 x 100 (mm) l 2ea
  - Envelope : 160 x 110 (mm) l 1ea
• Selfie Photocard : 55 x 85 (mm) l Random 2ea out of 7
• Sticker : 120 x 170 (mm) l 3ea
• CD x CD Envelope : 120 x 120 (mm) & 125 x 125 (mm)
• Folded Poster : 330 x 430 (mm) l Random 1ea out of 2
• Components Box : 170 x 220 (mm)