ORDER INFO:

“If you purchase an ‘in-stock’ item with pre-order items, your order will not be shipped out until we receive all items. If you wxould like to receive your ‘in-stock’ item(s) first, please purchase it in a separate order.

If your items have different release dates, we usually wait until all the items in your order have arrived at our fulfillment center to ship them out together. (NOTE: Your items may be sent in separate packages if you ordered a large number of items or if they are under different order numbers)

WORLDWIDE SHIPPING:

This product ships worldwide from LA.
hello82 will not be responsible for any customs fees in your country.

CLAIMS:

If there is something wrong with your order and you need further assistance, please “Submit a Request” on hello82.zendesk.com to get help from a representative.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the unboxing video, may be rejected.
To “Submit a Request,” you must first sign up and make a hello82 Help Center account on hello82.zendesk.com using your email from your hello82.shop account to view your order history and further assist you.
If you do NOT have a hello82.shop account, you may sign up using a unique email and password.
Instructions: hello82.zendesk.com > Sign In (top right) > Sign Up (bottom of the page) > Submit a Request
ANDROID MOBILE USERS: Click on the “Android Users” tab for sign up instructions on the hello82.zendesk.com homepage
ALL SALES/CLEARANCE PRODUCTS ARE FINAL SALE. NO CLAIMS WILL BE ACCEPTED. NO RETURN OR EXCHANGE.
*Pre-order only components will not be provided for this product.

GROUP ORDERS:

Please submit a request on hello82.zendesk.com for any group order inquiries. Discounts may be considered based on order quantity.